Hikvision USA Inc., Hikvision Canada Inc. and EZVIZ Inc. make up the North Americansubsidiary of Hangzhou Hikvision Digital Technology Co., Ltd. Based in Hangzhou, China,the “Silicon Valley of China,” Hikvision is a world leading provider of security productsand solutions.

By engineering and bringing state-of-the-art security products and solutions to market, the company grew from a 28-person start-up in 2001 to a global enterprise today. North America is an important region for Hikvision,with professionals located in markets across the U.S. and Canada. Offices are located in City of Industry,Calif. and Montreal, Canada, with additional facilities in Miami. Hikvision continues to add rewarding jobsin the region and lead multiple effective corporate social responsibility programs on the local and nationallevels in the U.S. and Canada, including Mission 500, Missing Children’s Network, Jonathan Jaques Children’sCancer Center and several others. We work closely with partners and law enforcement organizations, andwe’re proud that Hikvision products make a positive difference for families, communities and businesses bysafeguarding people, places and assets, and combating crime and terrorism. And beyond security, Hikvisionproducts provide important data and business intelligence for end users, which can be used to enable greatercommercial success and more efficient operations.

A total solution provider, Hikvision manufactures a full suite of products and solutions for a broad rangeof vertical markets. Our products have received multiple awards including one of the Security IndustryAssociation’s highest accolades, the ISC West New Product Showcase award, as well as the ESX 2018 and 2017Innovation Awards, which recognize “the most impactful and groundbreaking technologies for the electronicsecurity and life safety industry.”

Hikvision’s global organization supports the unique needs of customers with sophisticated products, consistentquality, a comprehensive dealer program and worldwide distribution. Hikvision has user-friendly, highly scalablesolutions, and a support team to help our integrators meet their customers’ needs. At Hikvision, we take ateam approach to winning, working alongside our partners through the entire business cycle.

The Hikvision Dealer Partner (HDP) program and A&E program provide additional resources for dealers, andarchitects and engineers to promote business success through knowledge and valuable tools. In addition, ourLearning and Development team offers effective learning tools and certifications. Committed to the qualityand safety of its products, Hikvision continuously invests in its cybersecurity program.

Hikvision is a publicly traded company listed on the Shenzhen Stock Exchange.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).