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Past events

22 septembre 2021 à 12 h HNE

cette session de formation fournira des recommandations sur la configuration de l’enregistreur et les meilleures pratiques pour une installation fluide, efficace et fiable.

21 septembre 2021 à 12 h HNE

cette session de formation fournira les bases de la mise en réseau de base pour aider à comprendre et à dépanner, Réseaux IP, lors de l’installation et de l’entretien des systèmes de vidéosurveillance IP

August 17, 2021 at 12pm EST

This training will introduce you to Hik-ProConnect, our security service solution that allows you to manage and troubleshoot multiple sites with power and efficiency. Learn how to empower and optimize your business, add devices, configure and provide maintenance remotely, and more.

July 27, 2021 at 12pm EST

This training session will guide you through how to use Hikvision’s iVMS4200 desktop video management software. Popular features to be covered include: password and user management; setting up email notification of alarm events; search and view playback of recorded video events; and how to clip and export video clips.

July 13, 2021 at 12pm EST

This training will show you how to maximize your event configurations and leverage target identification to dramatically reduce or often eliminate false alarms for you and your customers. From Line Crossing and Intrusion detection to Region Entry/Exit, learn how to keep your perimeter safe and secure.

June 30, 2021 at 12pm EST

This training session will provide recommendations on recorder setup and best practices for a smooth, efficient and reliable installation.

June 29, 2021 at 12pm EST

This training session will deliver the basic networking fundamentals to help build an understanding of, and troubleshoot, IP networks, when installing and servicing IP Video Surveillance Systems.

June 9-10, 2021

CANASA's Security Canada Spring 2021 Trade Show   
June 9 & 10

May 21, 2021

DeepinView – iDS 7 Series Cameras on May 21, 2021

May 4, 2021
2nd Generation AcuSense and PCI Series Webinar
Wednesday, May 4th @ 8am EST (French)
Apr 30, 2021

Condominium Solution Webinar on Apr 30, 2021 1:00 PM EDT

April 29, 2021
2nd Generation AcuSense and PCI Series Webinar
Thursday, April 29th @ 1pm EST (English)
Apr 23, 2021

Manufacturing Solution Webinar on Apr 23, 2021 1:00 PM EDT

Apr 16, 2021

Retail Solution Webinar on Apr 16, 2021 1:00 PM EDT

Apr 9, 2021

Commercial Solution Webinar on Apr 9, 2021 1:00 PM EDT  

Apr 2, 2021

K-12 Solution Webinar on Apr 2, 2021 1:00 PM EDT 

Mar 26, 2021

Health Questionnaire Solution Webinar on Mar 26, 2021 1:00 PM EDT  
 

February 23th, 2021

(French Version) – Tuesday, February 23 at 11AM EST (Vincent Lescaut & Daniel Trudeau)

February 18th, 2021

Thursday, February 18 at 3PM EST (Juan Campos & Terry Potter)

February 17th, 2021

Session 1 – Wednesday, February 17 at Noon EST (Barry Paisley & Will Marshall)

 

February 12th, 2021

Feb. 12 at 10 a.m. PST/1 p.m. EST - Presented by – Marlon Lau

November 13th, 2020

Nov. 13 at 10 a.m. PST/1 p.m. EST
Speakers: Michael Hendrix

October 9th, 2020

Friday, Oct. 9 at 1 p.m. EST/10 a.m. PST

August 31th, 2020

Time: 12 p.m. PST / 3:00 p.m. EST
Topic: DS-K1T671TM-3XF Temperature Screening Terminal
Presented by: Product Manager, Marlon Lau

July 23, 2020

Canada East (English)
Thursday, July 23 @ 11am ET
Speakers: Kevin Nixon & Juan Campos

July 22, 2020

Canada West
Wednesday, July 22 @ 11am MT
Speakers: Barry Paisley & William Marshall

June 26th, 2020

Friday June 26th - 10:00AM PST - Presented by – George Umansky 

June 25, 2020

Thu, Jun 25, 2020 11:00 AM - 12:00 PM EDT

 

June 24, 2020

Wed, Jun 24, 2020 1:00 PM - 2:00 PM EDT

June 12th, 2020

Friday June 12th - IP 10:00AM PST - Presented by – Marlon Lau

May 22nd, 2020

10:00AM PST - Presented by – Marlon Lau

May 15, 2020
11am-12pm ET Presenter: Kevin Nixon & Juan Campos
May 14, 2020
11am-12pm ET Presenter: Vincent Lescaut & Daniel Trudeau (French Only Class)
May 13th, 2020
11am-12pm MT Presenter: Barry Paisley & Darrell Giles
May 12th, 2020
11am-12pm PST Presenter: Barry Paisley & William Marshall
May 8th, 2020

10:00AM PST - Presented by – Michael Hendrix

April 24th - 10:00AM PST

10:00AM PST Presented by – Michael Hendrix

Postponed - TBD

Sheraton Laval Center                                                 
Laval, QC

Postponed - TBD

Delta Marriott Hotel     
Saskatoon, SK

Postponed - TBD

BMO Centre, Stampede Park
Calgary, AB

Postponed - TBD

The Tropicana Las Vegas | Booth #7  
Las Vegas, NV

March 11-12, 2020

Neal S. Blaisdell Center                                                                
Honolulu, HI

February 9-11, 2020

Royal Sonesta, New Orleans
New Orleans, LA

January 12-14

Javits Center | Booth #561

429 11th Ave, New York, NY 10001, United States

Jan 9-11, 2020

Vancouver Convention Centre, West Building
1055 Canada Pl Vancouver, BC V6C 0C3 Canada

December 11-13, 2019

Las Vegas Convention Center | Booth #C8835
Las Vegas , NV

December 4-5, 2019

Embassy Suites
Murfreesboro, TN

November 20-21, 2019

The Pontchartrain Center
4545 Williams Blvd, Kenner, LA 70065, United States

November 20-21, 2019

Jacob K. Javits Convention Center | Booth #226
New York, NY

October 29-30, 2019

Grand Hyatt                                                   
New York, NY

October 28-29, 2019

The Victoria Inn and Convention Centre | Booth #121
Winnipeg, Manitoba

October 24-25, 2019

Hilton
Dallas Rockwall, TX

October 23-24, 2019

Toronto Congress Centre | Booth #814   
Toronto, ON

October 9-10, 2019

Santa Clara Convention Center                 
Santa Clara, CA

September 25-26, 2019

Hilton Hotel
Jackson, MS

September 25-26, 2019

Topgolf Myrtle Beach                            
Myrtle Beach, SC

September 24, 2019

International Center | Booth #4
International Centre, Mississauga, ON

September 18-19, 2019

Beanfield Centre | Booth #56                 
Toronto, ON

September 10-12, 2019
GSX

McCormick Place | Booth # 2004
2301 S King Dr, Chicago, IL 60616, USA

September 11, 2019

Casino New Brunswick | Booth #TT104
21 Casino Dr, Moncton, NB E1G 0R7

September 4-6, 2019

Franklin Marriott Cool Springs
700 Cool Springs Blvd, Franklin, TN 37067, USA

August 12-14 2019

Mystic Lake Casino Hotel
2400 Mystic Lake Blvd NW, Prior Lake, MN 55372, USA

August 13, 2019

OEmbassy Suites
9800 Queensway Blvd, Myrtle Beach, SC 29572, USA

August 4-7, 2019

Renaissance Nashville | Booth #329
611 Commerce St, Nashville, TN 37203, USA

July 29-31, 2019

The Westin Dallas Park Central
12720 Merit Dr, Dallas, TX 75251, USA

July 9-12, 2019

Savannah Trade and Convention Center
1 International Dr, Savannah, GA 31421, USA

July 10-11, 2019

Sheraton on the Falls
5875 Falls Ave, Niagara Falls, ON L2G 3K7

July 10-11, 2019

Neal Blaisdell Center | Booth# 348
777 Ward Ave, Honolulu, HI 96814, USA

June 23-24, 2019

Salt Palace Convention Center & Marriott Downtown City Creek | Booth #102
75 S W Temple, Salt Lake City, UT 84101, USA

June 19-20, 2019

Caesars Windsor Resort & Convention Centre
377 Riverside Dr E, Windsor, ON N9A 7H7

June 19, 2019

River Rock Casino Resort | Booth #100
8811 River Rd, Richmond, BC V6X 3P8

June 12-14, 2019

Orange County Convention Center | Booth #863
9800 International Dr, Orlando, FL 32819, USA

June 11-13, 2019

Stampede Park
650 25 Ave SE, Calgary, AB T2G 4K8

June 11-13, 2019

Anaheim Convention Center | Booth #1005
Anaheim, CA 92802

 

June 4-5, 2019
ESX

Indiana Convention Center | Booth #118
100 S Capitol Ave, Indianapolis, IN 46225, USA

May 27-31, 2019

Penticton Trade and Convention Centre | Booth #26
Penticton, BC Canada

May 29, 2019

River Cree Entertainment Centre | Booth #209
300 Lapotac Blvd, Edmonton, AB T7X 3Y3

May 22, 2019

Holiday Inn Harrisburg
2201 Cherry Ln, Bethlehem, PA 18015, USA

May 13-16, 2019

Sheraton Red Deer Hotel
3310 50 Ave, Red Deer, AB T4N 3X9

May 8-10, 2019

Blue Mountain Resorts and Conference Centre
242 Jozo Weider Blvd, The Blue Mountains, ON L9Y 3Z2

May 6-9, 2019

NRG Park | Booth #5338
1 NRG Park, Houston, TX 77054, USA

May 8, 2019

Ottawa Conference and Event Centre | Booth #308
200 Coventry Rd, Ottawa, ON K1K 4S3

May 5-8, 2019

Gaylord Rockies Resort and Convention Center Booth #210
6700 North Gaylord Rockies Boulevard, Aurora, CO 80019, USA

May 2, 2019

Greensboro Marriott Downtown
304 N Greene St, Greensboro, NC 27401, USA

April 24-27, 2019

San Diego Convention Center
111 W Harbor Dr, San Diego, CA 92101, USA

April 24, 2019

Sheraton Laval
2440 Laurentian Autoroute, Laval, QC H7T 1X5

April 10-12, 2019

ISC West | Booth #18037
201 Sands Ave, Las Vegas, NV 89169, USA

April 1-4, 2019

San Diego Convention Center
111 W Harbor Dr, San Diego, CA 92101, USA

April 3, 2019

Radisson Hotel Saskatoon
405 20th St E, Saskatoon, SK S7K 6X6

March 14, 2019

Sheraton Denver Downtown Hotel | Booth #202
1550 Court Pl, Denver, CO 80202, USA

March 6-8, 2019

Harrah’s Resort in Atlantic City | Booth #88
777 Harrah's Blvd, Atlantic City, NJ 08401, USA

March 3-6, 2019

Tropicana Las Vegas | Table # 8
3801 S Las Vegas Blvd, Las Vegas, NV 89109, USA

February 25-26, 2019

Delray Beach Marriott
10 N Ocean Blvd, Delray Beach, FL 33483, USA

January 31-February 02, 2019

Washington State Convention Center |  Booth # 624
 705 Pike St, Seattle, WA 98101, USA
 

January 22-25, 2019

Sands Expo Center | Booth #4059
201 Sands Ave, Las Vegas, NV 89169, USA

January 13-15, 2019

Jacob K. Javits Center | Booth #1132
655 W 34th St, New York, NY 10001, USA

December 14, 2018
Washington State Convention Center
705 Pike St, Seattle, WA 98101, USA
November 29-December 1, 2018

San Francisco, Moscone West | Booth #101
 747 Howard St, San Francisco, CA 94103, USA

November 14-15, 2018

Jacob K. Javits Center
655 W 34th St, New York, NY 10001, USA

November 06, 2018
The Westin Bayshore
1601 Bayshore Dr, Vancouver, BC V6G2V4
October 25-26, 2018

Edison Ballroom
240 W 47th StreetNew York, NY 10036

October 24-25, 2018

Toronto Congress Centre | Booth #715    
650 Dixon Rd, Etobicoke, ON M9W 1J1, Canada

October 24-25, 2018

TD Convention Center | Booth #334
1 Exposition Dr, Greenville, SC 29607, USA

October 15-19, 2018

Flamingo Las Vegas
3555 S Las Vegas Blvd, Las Vegas, NV 89109, USA

October 18, 2018

Stony Hill Inn
231 Polifly Road, Hackensack

October 17-18, 2018

Charlotte Convention Center | Booth #830
501 S College St, Charlotte, NC 28202, USA

October 12-16, 2018

The Loews Miami Beach Hotel
1601 Collins Ave, Miami Beach, FL 33139, USA

October 11-12, 2018

DoubleTree by Hilton - Austin
6505 N Interstate Hwy 35, Austin, TX 78752, USA

October 10, 2018
9:00 am- 3:00 pm EST
Topgolf Orlando
9295 Universal Blvd., Orlando, FL 32819

 

October 10, 2018

Charleston Harbor Resort & Marina
20 Patriots Point Rd, Mt Pleasant, SC 29464, USA

October 9, 2018
10:00 am- 1:00 pm EST
Topgolf Miami Gardens
17321 NW 7th Avenue, Miami Gardens, FL 33169
 
September 25-27, 2018

Westgate Las Vegas | Pavilion #9   
3000 Paradise Rd, Las Vegas, NV 89109

September 19, 2018
9:30 am- 3:30 pm MDT
University of Colorado South Denver
10035 S. Peoria St., Lone Tree, CO 80134 
 
September 18, 2018
9:30am-3:30pm MST
MIM - Musical Instrument Museum
4725 E. Mayo Boulevard, Phoenix, AZ  85050
 
September 13, 2018
9:30am-12pm EST
Jimmy Carter Presidential Library and Museum
441 Freedom Parkway NE, Atlanta, GA 30307
 
 
September 12, 2018

Casino New Brunswick | TT202
21 Casino Dr, Moncton, NB E1G 0R7 

September 12, 2018
9:30am-12pm EST
Ayrsley Grand Cinemas
9110 Kings Parade Blvd, Charlotte NC 28273
September 5-6, 2018

San Diego Convention Center
111 W Harbor Dr, San Diego, CA 92101, USA
 

August 23, 2018

Hilton Garden Inn Airport, Louisville
2735 Crittenden Dr, Louisville, KY 40209, USA

August 23, 2018

Turning Stone Resort Casino
 3012, 5218 Patrick Rd, Verona, NY 13478, United States

August 22-23, 2018

Wild Horse Pass Hotel & Casino
5040 Wild Horse Pass Blvd, Chandler, AZ 85226, USA

August 6-9, 2018

Hawaii Convention Center
1801 Kalakaua Ave, Honolulu, HI 96815, USA

August 5-7, 2018

Minneapolis Convention Center
 1301 2nd Ave S, Minneapolis, MN 55403, USA

August 1, 2018

Hilton Oakland Airport
1 Hegenberger Rd, Oakland, CA 94621, USA

July 31-August 1, 2018

Hilton Pasadena | Table # 4
168 S Los Robles Ave, Pasadena, CA 91101, USA

July 19-20, 2018

Hyatt Regency Dulles | Table # 20
2300 Dulles Corner Blvd, Herndon, VA 20171, USA

July 18, 2018

Buffalo & Erie County Naval Park
Military Park, 1 Naval Park Cove, Buffalo, NY 14202, USA

July 11-13, 2018

Savannah Trade and Convention Center
1 International Dr, Savannah, GA 31421, USA

July 9-10, 2018

Downtown Marriott
280 W Jefferson St, Louisville, KY 40202, USA

June 29-July 2, 2018

Florida State University
600 W College Ave, Tallahassee, FL 32306, USA

June 24 - 26, 2018

Omni Mandalay Hotel at Las Colinas
221 East Las Colinas Blvd.
Irving, TX 75039, USA

June 19-22, 2018
Music City Center
201 5th Ave S, Nashville, TN 37203
June 19-20, 2018

Scotiabank Convention Centre Booth #404
6815 Stanley Ave, Niagara Falls, ON L2G 3Y9

June 13, 2018

River Rock Casino Resort
8811 River Road Richmond, British Columbia V6X 3P8

June 11-13, 2018

Gaylord Texan Resort Booth #1435
501 Gaylord Trail, Grapevine, TX 76051, USA

June 6-8, 2018

Las Vegas Convention Center Booth #C3107
3150 Paradise Rd, Las Vegas, NV 89109, USA

May 23, 2018

May 23, 2018
Westin Waltham Boston
70 3rd Ave, Waltham, MA 02451
10am-12pm EST
Boston, MA

 


 

May 22, 2018
10 am -12 pm EST
Stewart Hotel, Fitzgerald Ballroom
371 Seventh Street, New York, NY 10001
Tuesday, May 22nd
New York, NY
MAY 16, 2018

10 am - 12 pm
Greenbelt Theatre
129 Centerway
Greenbelt, MD 20770

May 15, 2018

10 am - 12 pm
Ambler Theater
108 E. Butler Ave
Ambler, PA 19002

May 9, 2018

10 am - 12 pm
Dallas Arboretum And Botanical Garden
8525 Garland Road
Dallas, TX 75218

April 29-May 2, 2018

Booth # 335

April 21-25, 2018

Booth #218

April 25, 2018
April 15-18, 2018

Chicago, IL, USA

 

April 11-13, 2018

Sands Expo, Las Vegas, NV

Booth #18037

April 10-12, 2018

900 Victors Way, Suite 140, Ann Arbor, Michigan 48108 USA

Booth# 333

April 9-12, 2018

Atlanta, GA

 

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).