Hikvision Aims to 'Achieve Extraordinary' at ISC West 2018

April 10, 2018

Hikvision products 'provide important data and business intelligence for end users, which can enable greater commercial success and more efficient operations'  


LAS VEGAS—April 11, 2018—On the opening day of ISC West 2018, Hikvision USA Inc., a top provider of artificial intelligence, machine learning, robotics and other emerging technologies, and the leading supplier of video surveillance products and solutions, launched its "Achieve Extraordinary" campaign, which highlights how Hikvision technology provides valuable operational information for end users, as well as security for people, property and assets. 


"Beyond security, Hikvision solutions provide important data and business intelligence for end users, which can enable greater commercial success and more efficient operations," said Jeffrey He, president of Hikvsion USA Inc. and Hikvision Canada Inc. “A tour of the Hikvision booth will provide visitors with numerous examples of how Hikvision security systems can provide data useful for loss prevention, patient care, inventory management and much more."



Hikvision today also released its "Achieve Extraordinary" video, which artfully conveys how Hikvision technology enables our customers to see and perceive beyond human capabilities. Watch the video here, or at the Hikvision Booth # 18037.



The Hikvision booth has eight kiosks of solutions for critical infrastructure, retail, K12, assisted living, higher education, and healthcare, and featured technologies such as access control, intercom and TurboHD. 


The "Hall of Innovation" area showcases sought-after products such as the DarkFighterX; Deep Learning NVRs and cameras; LPR Technology; Thermal Technology; Body Worn Cameras; Gaming solutions; Under Vehicle Screening System; Swing Barrier Turnstile with Facial Recognition Terminal; and Intelligent Storage. A special EZVIZ Pro section features a dedicated line of connected home products for professional dealers, installers and systems integrators.



Among the broad range of Hikvision products at ISC West 2018 are the following three key products:


1. Swing Barrier Turnstile with Facial Recognition Terminal

Deep learning facial recognition is added to access control with our Facial Recognition Terminal, providing an effective addition or replacement for physical credentials. Simple face capture and storage is used to create a database that is used to match to persons entering or exiting. Benefits include: customizable sizes and finishes, Smart features such as anti-tailgating, improved throughput, security, and 99-percent accuracy rating.


2. PanoVu Mini + PTZ Series - DS-2PT3326IZ-DE, DS-2PT5326IZ-DE

Part of the new PanoVu line which features panoramic products for retail, residential, commercial, gaming, assisted living, airports, stadiums, parking lots and more. It features a smaller footprint panoramic and PTZ camera suitable for indoor or outdoor applications, and ideal for health care, retail and education applications.


3. New Thermal + Optical Bi-Spectrum PTZ

A new fully equipped PTZ with Smart tracking, panorama tracking, event tracking and multi-scene patrol tracking to provide end users with detailed information. The DS-2TD4136-25 (50) has linkage between the thermal and optical views, 36x zoom, 15 color palettes, 650-foot Smart IR and image enhancements. Designed for complete day and night surveillance and perimeter protection in large open spaces with no lighting, well suited for public parklands, petroleum refineries, ports, airports and construction sites.


Visit Hikvision Booth # 18037 to see Hikvision’s enterprise-level solutions, future technology, participate in Thought Theater events, and to view the “Achieve Extraordinary” video.


To keep up with the latest Hikvision news, follow us on Twitter @HikvisionUSAinc and @HikvisionCanada


About Hikvision:


Hikvision is a leading provider of artificial intelligence, machine learning, robotics and other emerging technologies, and is the world’s largest video surveillance manufacturer. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. Beyond security, Hikvision products provide important data and business intelligence for end users, which can be used to enable greater commercial success and more efficient operations. Committed to the utmost quality and safety of its products, Hikvision encourages partners to take advantage of the many cybersecurity resources Hikvision offers, including the Hikvision Security Center.





Martha Entwistle, Senior Manager Strategic Communications

Hikvision USA Inc.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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