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California One of First US States that Banned Use of Default Passwords for IoT Devices

October 19, 2018

Hikvision Offers Tips to Create and Maintain Complex Passwords

California passed a law that banned default passwords for all IoT devices including smart home security equipment, according to an article by Security Sales & Integration (SSI), becoming one of the first states in the U.S. to pass this type of legislation.

From the article: “The bill aims to improve security for the vast number of consumers who do not change default passwords — such as “123,” “password” or “admin” — that come with new devices. In doing so, the legislation effectively bans pre-installed and hard-coded default passwords to any connected device, which is defined as a “physical object that is capable of connecting to the Internet, directly or indirectly, and that is assigned an Internet Protocol address or Bluetooth address.”

Default passwords must be unique to each device, or the user must be prompted to change the default prior to using the product, according to the SSI article.

The bill was signed into law on Sept. 28, 2018. For more, click here to read the entire article.

Hikvision’s director of cybersecurity, Chuck Davis, discussed default passwords in an interview with Campus Safety magazine earlier this year. In it, he said: “Defaults are really bad. Hackers love to focus on defaults because they realize a lot of people don’t change defaults, whether it’s default passwords or ports or different configurations. So, always make sure you’re changing those defaults.”

Below are some tips for creating and maintaining complex passwords.

Password Tips from Hikvision
To make it more difficult for passwords to be hacked, it is important to create strong and complex passwords. Below are a few tips that Davis shared in a recent blog:

  1. Create a long, strong password: Develop a strong password, which includes multiple character sets such as uppercase, lowercase, numbers and special characters. Make it long—eight characters or more. Davis added: the longer the password, the better.
  2. Use a password management tool: As you create more complex passwords that different from site to site, you may find it difficult to remember them. A best practice is to use a “password management tool,” which can help you generate and retrieve complex passwords.
  3. Where possible, enable multi-factor authentication (MFA): Enable MFA, especially where you have only a username and password protecting sensitive data. Many sites support MFA, but not many people are aware that they have the option to enable MFA.

For more cybersecurity insights from Hikvision, click here.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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