Check Out Hikvision Product Highlights at ISC West 2020 Las Vegas: Key Industry Solutions, Thermal Technology, Performance Series, Extreme Lighting Solutions and More

February 4, 2020

Hikvision HikWire blog article ISC West 2020 Vendor Presentation Sessions

Check out Hikvision’s extensive product highlights at ISC West, which takes place March 17-20, 2020 at the Sands Expo in Las Vegas. Product features will overview solutions for five key vertical markets including education and retail, as well as thermal technology, and Performance Series solutions such as new AcuSense and ColorVu. The booth will also host an extreme conditions wall, HikCentral desk, a “What’s New?” section, in addition to PanoVu panoramic cameras and more.

In the exhibit hall at booth #18037, Hikvision will showcase solutions for five key verticals—retail, education, commercial real estate, gaming and manufacturing—with industry-specific security solutions that improve operations, marketing and return on investment. Retail highlights will include Hikvision’s line queuing camera to enable better customer service, people counting camera to help understand customer behavior,  AcuSense for false alarm reduction, and more. Stop by our booth to view solutions for other key verticals.

Performance Series includes AcuSense for accurate human and vehicle detection, and false alarm reduction. The SL model, 4 MP outdoor AcuSense fixed bullet camera, includes strobe light and audio alarm functions, in addition to H.265+ video compression, which ensures savings in bandwidth and storage.

Our Extreme Conditions wall will host DarkFighter technology for vivid images in darkness, LightFighter for clear images under blaring lights, and a new -76 degree Fahrenheit (-60 degree Celsius) low temperature camera.

Thermal technology, deep learning, non-video solutions, and PanoVu panoramic multi-sensor are some additional technologies we will be featuring in the booth.

In addition to presentations at our booth #18037, Hikvision is also hosting two education product session on Wednesday., March 18 in the Sands Room 101:

  • Performance Series Thermal Cameras,” will be presented by Hikvision USA director of sales engineering, Mike Hendrix, from 3 p.m. to 4 p.m. This manufacturers’ training session will give attendees a complete overview of Hikvision’s Performance Series Thermal Cameras.
  • PanoVu Overview: Innovative Systems for Retail, Education, Large Venues and More,” led by Hikvision sales engineer, Stuart Landrum, from 4 p.m. to 5 p.m. This session will give attendees a complete overview of Hikvision’s PanoVu product lines, which includes: PanoVu Flexible, PanoVu Mini, PanoVu 180 Panoramic, and PanoVu 180/360 Panoramic + PTZ.

Join us at booth #18037 in the ISC West exhibit hall, which will be open from 10 a.m. to 5 p.m. on Wednesday, March 18 and Thursday, March 19. It will remain open from 10 a.m. to 3 p.m. on Friday, March 20.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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