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Cybersecurity

May 07, 2021
Hikvision on Minimizing IoT Device Vulnerabilities   A new white paper found that security concerns and...
May 05, 2021
Story Covers Tips to Minimize Security Vulnerabilities in VMS Systems   Hikvision's Senior Cybersecurity Director,...
April 30, 2021
Hikvision’s senior director of cybersecurity, Chuck Davis, will deliver a keynote on cybersecurity at the upcoming AiN...
April 28, 2021
Hikvision Covers Healthcare Cybersecurity Concerns and Vulnerabilities in Related Blog   Healthcare organizations...
April 23, 2021
Hikvision Covers Work from Home Security Concerns in Blog Series   In its second annual report, cybersecurity company...
April 21, 2021
Hikvision Senior Cybersecurity Director Guest Authors SSI Story on Physical Security Industry & Cybersecurity...
April 14, 2021
Hikvision Covers Report on Security Concerns Related to Digital Transformation, Financial Sector   The Security...
April 08, 2021
Hikvision on the Importance of Data Backup to Enhance Security, Reduce Concerns    Pandemic-fueled economic...
April 06, 2021
Hikvision on Spear Phishing, How to Identify this Security Concern   A sophisticated, targeted phishing campaign is...
April 02, 2021
Hikvision on Fundamentals to Address Cybersecurity Concerns   Understanding cybersecurity concerns and how to protect...
March 31, 2021
Hikvision: Ways to Better Secure Your Home Network   The pandemic propelled school children into online learning...
March 29, 2021
Hikvision on Zero Trust to Reduce Security Concerns, Address Vulnerabilities   Innovations in technology coupled with...
March 26, 2021
Hikvision on Social Engineering Tactics & Vulnerabilities   Phishing attacks grew 600 percent since February 2020...
March 24, 2021
Hikvision Tips to Stay Safe from Malware, Reduce Vulnerabilities   Protecting data is critical to reduce vulnerability...
March 19, 2021
Hikvision on Security Breach, Tips to Prevent this Security Concern   Data breach and online threats are a security...
March 17, 2021
Hikvision Senior Cybersecurity Director on Cyber Threats, Zero-Day Vulnerability Exploits   Cyber threats are...
March 15, 2021
Hikvision on Security Breach and Concerns Related to Human Errors   The article by Security magazine, “Is your company...
March 12, 2021
Hikvision’s senior director of cybersecurity, Chuck Davis, will be presenting the cybersecurity educational session, “...
March 11, 2021
Hikvision Cybersecurity Education Blogs: Learn About Security Concerns & Phishing Threats   Insider threats can...
March 09, 2021
Reducing Security Concerns and Vulnerabilities with Tips from Hikvision to Protect your Home Network   Cybercriminals...
March 04, 2021
Hikvision: Cybersecurity Blogs Offer Insights to Protect You from Vulnerabilities   With many people working from home...
March 02, 2021
Security magazine on March 1 named Hikvision’s Senior Director of Cybersecurity Chuck Davis, as one of the magazine’s...
February 25, 2021
Hikvision: Ways to Protect Yourself from Vulnerabilities & Stay Safe Online   Cybersecurity Insiders identified...
February 23, 2021
Hikvision on Zero Trust to Reduce Vulnerabilities, Reduce Hacking Risk   Tools like Zero Trust can help organizations...

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

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