Hikvision Canada Sponsors Event and Prizes for 2019 Canadian Firefighter Appreciation Day to Benefit Fallen Firefighters

October 8, 2019

Hikvision HikWire blog article Canada Firefighters Day

Images left to right: Hikvision distribution sales manager, Clark Northcott, competed with the winning firefighter team and auctioned off his Hikvision dash camera prize to donate an additional CAD $125 to the fundraiser. Teams competed at the 2019 Canadian Firefighter Appreciation Day to raise money for the Canadian Fallen Firefighters Foundation.

Hikvision Canada was an event and prize sponsor for the 2019 Canadian Fallen Firefighter Appreciation Day (FFAD 2019), which took place in the town of Milton in Ontario, Canada on Sunday, Sept. 29 at the Milton Fair Grounds.

The FFAD fundraiser is hosted by Reebok CrossFit FirePower in support of the Canadian Fallen Firefighters Foundation, a foundation created to acknowledge all firefighters for their bravery, profession and to support families of fallen firefighters.

The event held a unique team fitness challenge to demonstrate how physically demanding a firefighter’s job is. It's also a chance for active firefighters and other emergency responders to test their current fitness levels. Various local fire departments provided equipment support and promoted the event.

Groups of four were placed into civilian and firefighter division teams to compete and perform activities such as search and rescue, hose deployment, and ladder carries in full bunker gear and SCBAs (self-contained breathing apparatus). Each winner from the first place civilian team and first place firefighter team were awarded a Hikvision dash camera for their vehicles, each camera valued at CAD $175 MSRP. Hikvision distribution sales manager, Clark Northcott, participated with the winning firefighter team and auctioned off his dash camera prize, raising an additional CAD $125 donation for the charity.

All proceeds from the event were donated to the Canadian Fallen Firefighters Foundation (CFFF) to provide education and job training for families of fallen firefighters, and contribute to the CFFF memorial fund. FFAD 2019 was dedicated to the memory of Firefighter Dave Thewlis of the Brampton Fire & Emergency Services, and Milton Firefighter Barry Kory.

The 2019 event raised more than CAD $8,500 as of this posting.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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