Hikvision to Host Vendor Solution Session on PanoVu Panoramic Cameras at ISC West, Focus on Vertical Market Applications for Retail, Education, Hospitality and More

March 13, 2019

Hikvision to Showcase DarkFighter, PanoVu Panoramic Cameras, and TurboHD technology, Vertical-Focused Solutions in ISC West Exhibit Hall

Hikvision to Showcase DarkFighter, PanoVu Panoramic Cameras, and TurboHD technology, Vertical-Focused Solutions in ISC West Exhibit Hall


Hikvision USA Inc. will be hosting the Vendor Solution Session, “PanoVu Overview: Innovative Systems for Retail, Education, Hospitality and more,” at ISC West on Wednesday April 10, 2019 at the Sands Expo in Las Vegas.

ISC West Vendor Solution Sessions are complimentary to conference attendees and offer practical tips and solutions to the challenges security professionals face, and feature interactive discussions and live demonstrations by premier manufacturers.  

Presented by Hikvision sales engineer, Stuart Landrum, the PanoVu manufacturer training session will provide attendees with a comprehensive overview of Hikvision’s PanoVu panoramic camera lines, including the PanoVu Flexible, PanoVu Mini, PanoVu 180 Panoramic, and PanoVu 180/360 Panoramic + PTZ. Landrum will highlight key features such as the 4x individual gimbal 2.8-8mm lens, image stitching, built-in analytics, 36x IR PTZ, and 3x module plus PTZ. Hikvision’s PanoVu products are essential components of solutions in retail, hospitality, transportation, and education applications.

Hikvision will host two sessions on Wed., April 10. One will begin at 3 p.m. and the other at 4 p.m. Both are one hour in duration and will be held at the Sands room 101.

As a Hikvision sales engineer, Landrum collaborates with, informs and educates integrators and end users about Hikvision’s complete product line and security industry topics. Drawing on his extensive industry experience, Landrum works closely with integrators to ensure their success.

The Hikvision team will also showcase its technology in the ISC West exhibit hall at Booth #18037. The team will feature DarkFighter low light technology, PanoVu panoramic cameras, TurboHD (HD over coax) technology, and its central management system, HikCentral.

Visit Hikvision’s Thought Theater in the booth to win prizes while learning about Hikvision surveillance solutions for vertical markets, including gaming, education, retail, healthcare, and commercial real estate.

For more about the Vendor Solution Sessions, visit this link.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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