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Hikvision Offers Multi-Sensor Camera Training and Demos at ISC East

November 13, 2018

Hikvision’s PanoVu products are essential components of solutions in retail, hospitality, transportation and education

Hikvision’s PanoVu products are essential components of solutions in retail, hospitality, transportation and education

 

Hikvision USA Inc. will provide training and demos of its multi-sensor camera technology at ISC East, which will take place at the Jacob Javits Center in New York City on Nov. 14 and 15.

Hikvision will exhibit from Booth #324 on the show floor both days. In addition to multi-sensor cameras, Hikvision will also showcase access control and intercom solutions. On Wednesday, Nov. 14, from 11:30 a.m. to 12:30 p.m. in Room 1A23, Hikvision will offer a free training session: "PanoVu Overview: Innovative Systems for Retail, Education, Hospitality and more." Click here for more information and to register.

"Ideal for retail, hospitality, transportation and education applications, Hikvision's PanoVu products offer multi-camera technology in one easy-to-install device," said Eric Chen, general manager, Hikvision North America. "We're excited to discuss and demo this key technology for integrators and end users at ISC East this year."

Hikvision provides a wide variety of PanoVu products to meet every installer's needs: Everything from 180- and 360-degree view in a stitched image from multiple cameras, to cameras with adjustable gimbals for optimal views. A wide selection of cameras are available for both indoor applications or outdoor, longer-range viewing. Common applications include warehouses, large open spaces, lobbies, city centers, park entertainment venues, and harbors.

Visit Hikvision in the ISC East exhibit hall at Booth #324.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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