Hikvision to Showcase Hospitality and Restaurant-Vertical Security Technology at the Hawaii Lodging, Hospitality & Foodservice Expo

July 8, 2019

Hikvision HikWire blog article Hospitality and Restaurant-Vertical Security Technology

Hikvision will showcase its hospitality and restaurant-focused security technology at the 25th annual Hawaii Lodging, Hospitality & Foodservice Expo, taking place July 10-11, 2019 at the Neal Blaisdell Center in Honolulu.

Thousands are expected to attend the event, which connects industry buyers with suppliers of products and services for key Hawaiian economic sectors. The Hawaii hospitality market is valued at more than $18 billion per year, and includes a combined 70,000 hotel rooms, resort condominiums and time share units, as well as more than 6,000 foodservice venues, according to the expo website.

In booth #348 in the expo hall, the Hikvision team will showcase its breadth of security solutions designed to handle the needs of the hotel, hospitality and foodservice industries. Hikvision security cameras can deliver high resolution video and imagery, covering interiors such as hallways, conference rooms, and meeting rooms, as well as exterior exits and parking areas.

Hikvision’s fully scalable centralized management software system (CMS), HikCentral, provides a robust platform for central management of single or multiple locations. HikCentral supports cutting-edge analytics such as human and vehicle detection, people counting, behavior detection, and point-of-sale integration, while meeting the needs of budget-conscious buyers.

The team will exhibit Hikvision’s award-winning DS-2TD1217-x/V1 Thermal-Optical DeepinView Network Turret camera at the booth. It is a low-cost, small, thermal-optical (160×120, 1920×1080 resolution) turret camera system, available with 2/3/6 mm thermal lens, including deep learning and GPU-powered video content analysis for efficient perimeter defense, fire prevention, and predictive maintenance with best-in-class image quality at half the price of the Hikvision predecessor.

The Hikvision DS-KIS701 Two-Wire IP Video Intercom Bundle will also be featured. It includes one indoor station, one outdoor station, and one video/audio distributor. The DS-KH8340-TCE2 two-wire IP indoor station with 7-inch touch screen supports hands-free communication with door and master stations, and features noise suppression and echo cancellation. One indoor station can support five indoor extensions. The DS-KV8103-IME2 two-wire digital villa outdoor station is a 2 MP HD Colorful 155° Fish-Eye that features a CMOS low illumination color camera, which enables security applications in low-light conditions. It features video intercom and access control functions. Remote answer call and unlock features are available via the Hik-Connect smartphone App.

The DeepinView iDS-2CD8426GO/F-I dual-lens face recognition camera equipped featuring a deep learning algorithm and alarm triggering notifications will be highlighted. The camera also supports five video streams and hosts IR range up to 30 ft. (10 m).

Hikvision smart analytics provide useful business intelligence for improved decision making and operational efficiency. Tools such as queue monitoring can improve customer experience and wait times, while highly-accurate people counting cameras can support sales conversion and staffing metrics during peak service hours.

Visit Hikvision in the Hawaii Expo exhibit hall at booth #348 to learn more about its security solutions.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).