Hikvision Showcasing Surveillance Technology at ESX, Competing in ESX TechVision Challenge with ESX Innovation Award-Winning Thermal Bi-Spectrum IP Camera

June 19, 2018

Hikvision Showcasing Surveillance Technology at ESX, Competing in ESX TechVision Challenge with ESX Innovation Award-Winning Thermal Bi-Spectrum IP Camera

This week at the Electronic Security Expo (ESX) show in Nashville, Tenn., the Hikvision team will showcase its latest surveillance technology at booth #110, and will present its ESX Innovation Award-winning Thermal Bi-Spectrum IP camera in the ESX TechVision Challenge, a live Shark Tank-style competition judged by industry experts.


Hikvision’s DS-2TD2615-7/10 Thermal Bi-Spectrum IP camera was recently named the 2018 ESX Innovation Award winner in the video surveillance category. The camera is an affordable, bi-spectrum perimeter camera system with onboard VCA that features a 160x120 thermal imager, a 2 MP CMOS DarkFighter visible camera with matched field of view, and low light color imaging down to 0.002 lux. ESX attendees can view the award-winning camera in the ESX 2018 Innovation Awards Showcase located at booth #707.


In a recent news release about the award, president of Hikvision USA Inc. and Hikvision Canada Inc., Jeffrey He, said: “To be recognized by the ESX panel of industry experts is an honor. We're proud to provide our integrator partners and their end user customers with thermal camera systems combined with VCA such as the DS-2TD2615-7/10 Thermal Bi-Spectrum IP camera. Used in some of the most demanding market segments, these Hikvision solutions help combat crime and terrorism, and safeguard North American communities."


ESX is an annual conference that features multiple educational sessions, an opening keynote, and various networking opportunities. On Friday, June 22 it will host a special panel, “Stronger Security, Safer Schools,” at the closing keynote luncheon.


ESX takes place this week from June 19-22, 2018 in Nashville. For more information about the conference, click here.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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