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Hikvision Wins 2018 ESX Innovation Award

June 5, 2018

Hikvision Wins 2018 ESX Innovation Award

Hikvision is pleased to announce that its Thermal Bi-Spectrum IP camera has been named the 2018 ESX Innovation Award winner in the video surveillance category, an award that recognizes "the most impactful and groundbreaking technologies for the electronic security and life safety industry."

Hikvision released a news release about the award today.

The DS-2TD2615-7/10 Thermal Bi-Spectrum IP camera is an affordable, bi-spectrum perimeter camera system with onboard VCA that features a 160x120 thermal imager, with 7 or 10mm lens, and 2 MP CMOS DarkFighter visible camera with matched field of view. It is capable of full-frame, low light color imaging down to 0.002 lux.

Hikvision’s award-winning camera will be featured in the ESX 2018 Innovation Awards Showcase located at booth #707 at the ESX Security show, which will take place June 19-22 in Nashville, Tenn. In addition, Hikvision will compete in the June 19 ESX TechVision Challenge, a live Shark Tank-style competition judged by industry experts.

“To be recognized by the ESX panel of industry experts is an honor,” said Jeffrey He, president of Hikvision USA Inc. and Hikvision Canada Inc., in the announcement. "We're proud to provide our integrator partners and their end user customers with thermal camera systems combined with VCA such as the DS-2TD2615-7/10 Thermal Bi-Spectrum IP camera. Used in some of the most demanding market segments, these Hikvision solutions help combat crime and terrorism, and safeguard North American communities."

Visit Hikvision in booth #110 at the ESX show in Nashville, Tenn. to see Hikvision’s enterprise-level video surveillance solutions.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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