Hikvision’s Senior Cybersecurity Director Covers Hacks, New Report Finds 100 Billion Credential Stuffing Attacks

November 16, 2020

Hikvision HikWire blog article 100 Billion Credential Stuffing Attacks

Hikvision Tips to Improve Password Hygiene & Reduce Your Risk of Being Hacked


With growth in online sales this year, and Black Friday ushering in retail season, it’s a great time to provide a refresher on ways to improve password hygiene. Hikvision Senior Director of Cybersecurity, Chuck Davis, today is covering hacks as a new cybersecurity report found increases in retail and hospitality fraud in the last two years. And, we’ll cover tips to reduce your risk of being hacked.

Today’s HikWire blog covers details from the “2020 State of the Internet” report from cybersecurity and cloud provider, Akamai.

Report Finds 100 Billion Credential Stuffing Attacks
The Akamai “2020 State of the Internet” report found 100 billion Credential Stuffing Attackscredential stuffing attacks. Credential stuffing is when an attacker takes a long list of usernames and passwords and, using an automated script, tries each pair on many popular websites. Those sites could be business or email related, like Google, Apple, and Microsoft. Or, they could be social media accounts like Facebook, LinkedIn, and Instagram, shopping accounts like Amazon, or any other popular sites like banks and payment tools such as Venmo.

From the report: “The retail, travel, and hospitality industries were deeply impacted by the COVID-19 pandemic. … Criminals seized the moment and started targeting the retail, travel, and hospitality sectors with attacks of all types and sizes. Between July 2018 and June 2020, Akamai observed more than 100 billion credential stuffing attacks, and more than 63 billion of them targeted retail, travel, and hospitality.”

As a greater number of people started working from home with pandemic lockdowns in place, cybercriminals began targeting industries with password combination lists. These threat actors also began circulating previous credential lists with the hopes of identifying “new vulnerable accounts,” according to the report.  

The report recommended keeping customers safe by implementing complex, long passwords and multi-factor authentication. Click this link to read the entire report.

Password Tips to Prevent Credential Stuffing
Below are several tips from a recent Hikvision blog to reduce your risk of becoming a victim to credential stuffing.

  • Never reuse passwords. Reusing passwords greatly increases the chances that your account will be compromised with a credential stuffing attack.
  • Enable multi-factor authentication (MFA) everywhere you can. This will protect your account even if an attacker gets your password. MFA adds two or more pieces of verifiable evidence or factors to the authentication process to greatly reduce security concerns by lowering the chances of an account being accessed by the wrong person.
  • Use a Password Manager. Using a password manager will relieve you of the burden of remembering all your passwords because you can store them in the password manager.

By creating strong passwords and using certain tools, you can reduce your risk of hack related to credential stuffing and other cyberthreats. For more on cybersecurity from Hikvision, click here.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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