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Insider Threats Pose Security Concerns for Organizations

June 19, 2019

Hikvision HikWire blog article Insider Threats Pose Security Concerns for Organizations

Hikvision on Multi-Factor Authentication to Reduce Security Concerns

 

Insiders can create security concerns for organizations and the Security magazine article, “Insider Threats: An Underestimated Risk,” overviews potential insider threats and how to address them.

From the article: “Working to prevent insider cyber threats involves careful monitoring of the company’s network, seeing what information has been downloaded and determining whether information has been downloaded to external sites. The trick is to strike the right balance of monitoring and privacy to sustain some level of employee confidentiality. Usually, a clear policy of network monitoring helps alleviate any [security] concerns.”

The author recommends a few ways to defend against insider threats, including:

  • Ensure there is a chain of custody for critical data. Using an automated solution can trigger alerts when unauthorized access occurs.
  • Minimize the risk of someone being able to use another person’s login credentials to access a system by implementing two-factor authentication.

Read more here.

Hikvision’s cybersecurity director, Chuck Davis, recently authored a blog about multi-factor authentication (MFA) as a method to reduce security concerns. “MFA adds two or more pieces of verifiable evidence or factors to the authentication process to greatly reduce security concerns by lowering the chances of an account being accessed by the wrong person. Two-factor authentication (2FA) is a subset of MFA and is a means of authenticating with just two pieces of verifiable evidence or factors,” said Davis, in the article. Visit this link to read more.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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