Ipsos Study Finds 17% of US Consumers Experienced Bank Fraud in 2017, Believe Security Cameras Reduce Concerns

December 6, 2018

Hikvision Cybersecurity Insights Help Improve Passwords, Reduce Risk of Being Hacked

HikvisionCybersecurity Insights Help Improve Passwords, Reduce Risk of Being Hacked


A 2018 survey conducted by market research firm, Ipsos, found that 17 percent of U.S. consumers experienced fraudulent bank account activity in 2017, up from 15 percent in 2016, and the majority feel that security cameras reduce concerns, according to an article in

From the article: “15 percent of those respondents experienced five or more fraudulent incidents in the 12-month period, and 9 percent reported switching banks in response. Still, a clear majority of consumers–92 percent–were satisfied with how their financial institution handled fraudulent activity …”

Other survey results include the following:

  • Sixty-three percent of consumers discovered fraudulent account activity on their own.
  • Thirty-seven percent “were notified proactively by their bank or credit union,” per the article.
  • Seventy-two percent of millennials visited their local bank branch in 2017 (an increase from 61 percent in 2016).
  • Ninety percent of respondents feel that security cameras can deter crime.

“Consumers today are engaging digitally with their financial institutions more often, but are also frequently turning to in-person services, and have high expectations when it comes to service and security,” said Peter Strom, president and CEO of March Networks, in the article.

To read more about the survey, click here to access the full article at

To help partners eliminate security concerns, Hikvision has written numerous blogs featuring cybersecurity best practices and insights, including ways to improve passwords and reduce the threat of being hacked. For more Hikvision cybersecurity blogs, click here.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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