Join Hikvision at ISC East for Educational Sessions, Networking Events and More

November 18, 2019

Hikvision HikWire blog article ISC East 2019

Hikvision to Showcase Security Technology in the Exhibit Hall and Host a ‘Performance Series Thermal’ Vendor Solution Session


Join Hikvision this week at ISC East, taking place Wednesday, Nov. 20 to Thursday, Nov. 21 at the Jacob Javits Convention Center in New York City. The annual event will feature multiple educational sessions, networking events, a Mission 500 kit building and more.

ISC East is hosting more than a dozen education sessions as well as vendor solution sessions. Hikvision will present the vendor solution session, “Performance Series Thermal Cameras for SMBs,” on Wednesday, Nov. 20 from 12:15 p.m. to 1:00 p.m. at the ISC East Main Stage. This training session will overview Hikvision’s Performance Series Thermal Cameras, including the basics of thermal imaging and the specifics of Hikvision’s newest thermal line.

In addition to multiple receptions and special events, ISC East is hosting non-profit Mission 500’s kit building event, where conference attendees can help the organization pack 300 kits with essential hygiene items to be donated to local children and families in need.

In the exhibit hall at booth #226, the Hikvision team will showcase Hikvision PanoVu panoramic cameras, its award winning thermal-optical DeepinView turret camera, and other innovative security technology such as new black housing camera models, AcuSense technology, and access control solutions.

Visit Hikvision in the exhibit hall at booth #226.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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