Join Hikvision at ISC West 2020 for Highlights on Affordable Thermal, New Technologies, Key Vertical Market Solutions, and More

January 13, 2020

Hikvision HikWire blog article ISC West 2020

Join Hikvision at ISC West 2020, taking place March 17-20, 2020 at the Sands Expo in Las Vegas for highlights on affordable thermal cameras, new technologies, key vertical market solutions, and more. The annual conference will feature multiple educational sessions, an exhibit hall, several receptions and networking opportunities.

In the exhibit hall at booth #18037, Hikvision will feature recently launched technologies, including AcuSense and ColorVu, which support a wide-range of applications for retail and other verticals. AcuSense offers accurate human and vehicle detection to reduce false alarms. ColorVu protects people and property by delivering full color images 24/7 in challenging light conditions.

The Hikvision booth will highlight five key vertical industries, with industry-specific security solutions that enable efficient operations and improve ROI. The featured verticals are listed below. Click the links to access Hikvision brochures for each specific vertical.

Making advanced thermal imaging features affordable, Hikvision’s Performance Series Thermal Cameras will also be on display in the booth. Thermal imaging-based fire detection, temperature monitoring and DeepinView thermal intrusion detection are some of the advanced features that are now accessible for projects of all sizes. Click this link to learn more about performance thermal from Hikvision.

Our booth will also feature HikCentral, Hikvision’s central video management system, as well as deep learning solutions, a “What’s New Wall,” and solutions for extreme lighting conditions.

Visit Hikvision at booth #18037 in the ISC West exhibit hall, which will be open from 10 a.m. to 5 p.m. on Wednesday, March 18 and Thursday, March 19. It will remain open from 10 a.m. to 3 p.m. on Friday, March 20.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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