Mission 500 Northeast Golf Challenge Raises Funds to Support New York Firefighters Burn Center Foundation Children’s Camp

October 21, 2020

Hikvision HikWire blog article Mission 500 Northeast Golf Challenge

Hikvision Regional Sales Manager New Jersey Sherwin Xing helps organize school supplies for a backpack kit building project that took place at the Sept. 21 Mission 500 Golf Challenge.

Hikvision Team Members Join Other Security Industry Members to Fundraise for Important Cause


Members of the Hikvision USA Northeast regional team joined other security industry volunteers on Monday, Sept. 21 for the nonprofit Mission 500 2020 Golf Challenge to raise funds for disadvantaged children.

Funds raised from the event will support the children’s camp hosted by the New York Firefighters Burn Center Foundation, a nonprofit dedicated to the advancement of burn care, research, prevention and education. The camp is designed for burn victims under the age of 18 to attend a fun summer event where they can forget about their burn injuries.

Hikvision sponsored a golf foursome, and Hikvision USA regional sales manager for New Jersey, Sherwin Xing, played golf at the 18-hole, all day event. Xing also helped assemble backpacks that will be delivered to area school children in need.

Held at the Bella Vista Country Club in Marlboro Township, N.J., the event wrapped up with a reception and awards ceremony. 

“Hikvision is always grateful for the opportunity to partner with Mission 500 and our security industry peers in corporate social responsibility projects to support children and families in crisis,” said Hikvision regional sales manager John Centofanti. “It was a beautiful day for a golf outing, and a successful fundraiser for the New York Firefighters Burn Center Foundation,” he added.

Mission 500 is a nonprofit organization dedicated to serving the needs of children and communities in crisis.

Corporate Social Responsibility is a Hikvision value, and Hikvision employees have participated in various Mission 500 fundraiser events in the last several years.

Hikvision regularly partners with Mission 500 on corporate social responsibility projects. Earlier this year Hikvision USA helped kick off the security industry’s COVID-19 relief response by donating $5,000 to Feeding America, the largest domestic hunger-relief organization. Hikvision’s donation was used as matching funds for the first $5,000 donated to the Feeding America project, with the goal of providing one million meals to families in need across the U.S.

Hikvision employees also participate in the annual Mission 500 Hockey Classic, the Security 5K/2K at ISC West, the Puerto Rico service trip where Hikvision employees helped victims of Hurricane Maria rebuild their homes, and several kit building projects to provide backpacks filled with school supplies to students of Title 1 schools.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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