For National Cybersecurity Awareness Month, SSI Offers Cybersecurity Smart Home Tips for Security Dealers

October 18, 2018

Hikvision Honors National Cybersecurity Awareness Month

Hikvision Honors National Cybersecurity Awareness Month


Security Sales & Integration (SSI) published a list of tips for October’s National Cybersecurity Awareness Month (NCSAM) in its article, “Happy Hacktober: 10 Cybersecurity Smart Home Tips to Share With Clientele.”

The articles aims to provide security dealers and integrators with cybersecurity tips that can help them reduce security concerns, and become a trusted advisor to their clients by offering them tips to protect their home from cyber threats.  

“In previous research we found that Internet-connected devices such as baby monitors, home security cameras, doorbells, and thermostats were easily hacked by our researchers. Password protection and updated devices are just as important in a smart home as they are on a computer or mobile phone,” said Dr. Yossi Oren, a senior lecturer in Ben-Gurion University, in the article.

Here are three tips from the article:

  1. Never use the same password for multiple websites or online services. The article notes that Apple and Google offer free password managers to help people remember complex passwords across sites.
  2. Turn on two-factor authentication, which will send a text message with a specific code to your phone to verify your identity before you login.
  3. Reach out to your Internet service provider and ask them to send you a new router.

Sponsored by the Department of Homeland Security (DHS), NCSAM is a collaborative effort between the U.S. government and industry to ensure that all Americans have the resources they need to stay safe and more secure online. In its materials about NCSAM, DHS says, "Cybersecurity is not just the responsibility of governments, companies, groups, or individuals. Everyone shares the responsibility for cybersecurity, from the average smartphone user to a corporate CEO."

Click here to read the full list of cybersecurity tips on the SSI website.

Hikvision is observing NCSAM and will follow up with additional blogs that deliver insights to protect you, your home, and your company.

Hikvision has also compiled numerous cybersecurity blogs that offer tips and insights to reduce security concerns. Visit our online Cybersecurity Center for more resources from Hikvision.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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