Security Canada Alberta: Hikvision Canada a National Sponsor, to Highlight Cold-Weather Rated PanoVu Panoramic Multi-Sensor and Thermal Bullet Cameras, HikCentral CMS in Exhibit Hall

May 15, 2019

Hikvision security canada alberta event

Hikvision Canada Inc. will be highlighting its cold-weather rated PanoVu Panoramic multi-sensor and thermal bullet cameras, as well as its HikCentral CMS, in the exhibit hall at Security Canada Alberta. The conference is taking place on Wednesday, May 29, 2019 at the River Cree Resort’s Entertainment Centre in Alberta, Canada. Hikvision Canada is also a National Sponsor of the event.

Security Canada Alberta is one of Canada’s largest security shows, and one of six annual security conferences hosted by the Canadian Security Association (CANASA), a non-profit focused on supporting Canadian security professionals. The Alberta event includes multiple educational sessions, an expo hall, and a reception.

“Our western Canada team will be showcasing a diverse lineup of solutions including our PanoVu multi-sensor camera for the retail, commercial and education verticals. Thermal applications will be displayed, which use infrared sensors to detect heat energy from objects, making these cameras a stellar solution for perimeter detection, temperature detection, and fire prevention. Thermal cameras perform well in complete darkness and harsh weather environments such as snow and fog,” said Jeff Augustine, Hikvision director of sales for western Canada. “We will also offer attendees education on our HikCentral management system,” he added.

HikCentral software enables organizations to manage single or multiple site video surveillance systems from a central location and supports budget-conscious applications. It also provides ease-of-use and smart analytics, including human and vehicle detection, people counting, point-of of-sale integration, and system health monitoring.

Hikvision’s accurate temperature thermal bullet camera DS-2TD2166-15 will be highlighted at the booth, which has smart features such as line crossing detection, intrusion detection and entrance/exit detection, as well as temperature exception and advanced fire detection. The camera can operate in a temperature range from negative 40 degrees Celsius to 65 degrees Celsius (-40 F to 140 F).

Hikvision’s PanoVu 20 MP panoramic multi-sensor camera DS-2CD6D54FWD-Z will also be featured. The camera has a progressive scan CMOS sensor and four lenses, EXIR range up to 30 meters (98 feet), and H.265+ video compression technology for saving on bandwidth and storage space. The camera can operate in weather conditions from negative 30 degrees Celsius to 60 degrees Celsius (-22 F to 140 F).

Visit Hikvision Canada in booth #209 at Security Canada Alberta.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).