Security Canada West: Hikvision Canada a National Sponsor, Will Showcase HikCentral CMS, New Smart PTZ, PanoVu Panoramic Multi-Sensor and Thermal Cameras in Exhibit Hall

June 17, 2019

Security Canada West: Hikvision Sponsor HikWire blog article

Hikvision Canada is a National Sponsor of Security Canada West, being held at the River Rock Casino Resort in Richmond, B.C. on Wednesday, June 19, 2019. Hikvision’s western Canada team will showcase its HikCentral CMS, as well as its new smart PTZ, PanoVu Panoramic multi-sensor, and thermal bullet cameras in the exhibit hall at booth #100.

Security Canada West is one of six annual security conferences hosted by the Canadian Security Association (CANASA), a non-profit focused on supporting Canadian security professionals.

“Educating customers on HikCentral will be a big focus of our showcase at Security Canada West. Our central management software system, HikCentral, is scalable and enables organizations across many vertical markets to manage single or multiple site security systems from a central location, as well as access footage remotely from a smartphone,” said Jeff Augustine, Hikvision director of sales for western Canada. “HikCentral also offers smart analytics such as human and vehicle detection, people counting, point-of of-sale integration, and system health monitoring, all while being budget-friendly.”

In the booth, the team will also highlight Hikvision’s thermal network bullet camera DS-2TD2136-7, which has smart features such as line crossing detection, intrusion detection and entrance/exit detection. The camera can operate in a temperature range from negative 40 degrees Celsius to 65 degrees Celsius (-40 F to 149 F).

Hikvision’s PanoVu 20 MP panoramic multi-sensor camera DS-2CD6D54FWD-Z will also be featured. The camera has a progressive scan CMOS sensor and four lenses, EXIR range up to 30 meters (98 feet), and H.265+ video compression technology for saving on bandwidth and storage space. The camera can operate in weather conditions from negative 30 degrees Celsius to 60 degrees Celsius (-22 F to 140 F).

Check out Hikvision’s new smart PTZ DS-2DF6A836X-AEL featuring AI auto tracking 2.0 with fast focus function at the booth. The camera offers 7.5 to 270mm lens with DarkFighter technology for excellent video quality even in dark or poor lighting conditions.

Visit Hikvision Canada in booth #100 at Security Canada West.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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