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Standards, Privacy and Education Dominate Cybersecurity Discussion at SecurityNext

February 27, 2020

Hikvision HikWire blog article Cybersecurity Discussion at SecurityNext

The need for standards, the role of privacy and educational resources are some of the topics Hikvision senior director of cybersecurity Chuck Davis and other speakers addressed at the February SecurityNext conference, a technology conference sponsored by Security Systems News. 

Davis joined Christine Lanning, co-founder and president, Integrated Security Technologies, Brad Eck, community management program owner, Americas, Milestone, and Pierre Bourgeix, President, ESICONVERGENT, in an educational session called “Securing Profits in the Age of Convergence and Compliance,” at SecurityNext. The session followed the keynote address on the first day of the two-day conference and drew a large and engaged audience. Davis’ remarks focused on cybersecurity during the session.

Noting that the security industry is lacking in cybersecurity standards, Davis advised looking to the computing industry for guidance on shaping cybersecurity standards for video surveillance.

However, he noted that standards only go so far.

“Compliance with standards, laws and regulations is so important, however, compliance does not equal security. You can be compliant with local and federal requirements—or industry and vertical market requirements—and still not be secure. It’s a process,” Davis said. “Cybersecurity means assessing and accepting risk and doing what you can to manage and mitigate risks—segmenting networks, monitoring systems and networks, and quickly patching vulnerabilities,” he added.

Calling privacy and cybersecurity “huge topics in the video surveillance industry now,” Davis predicted privacy will become increasingly important as regulations are promulgated. He also said the connection between privacy and cybersecurity is often misunderstood or overlooked.  “You can’t have true security without privacy or true privacy without security. They work hand-in-hand. We need to look at privacy leaders, at regulations like GDPR and the new California privacy legislation, which will be very impactful for our industry,” Davis said.

Regarding cybersecurity education, Davis said it has to be ongoing, and called on video surveillance manufacturers to help. “We should all be lifelong learners at home and at work. And video surveillance manufacturers can lead the way, creating information and educational resources and courses for integrators, end customers and others in the security industry.”

Hikvision encourages its integrators and others in the security industry to take advantage of its many cybersecurity resources including the Hikvision Cybersecurity Center.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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