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Support & Resources

How can we help you?

Downloads

Hikvision provides essential tools for our customers to promote operational and installation efficiency by shortening time spent on project planning. 

Warranty / RMA

Documentation

From selecting products, choosing the right lens, calculating storage & bandwidth, configuring devices, to backing up & playing back recorded files.

Learning & Development

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).