Communiqués de Presse

février 19, 2018
INDUSTRY (Californie) – le 22 janvier 2018 – Hikvision USA Inc., chef de file en matière d’intelligence artificielle, d...
janvier 04, 2018
Le lauréat de chez Hikvision, l'un des 10 jeunes professionnels à décrocher la bourse, poursuivra ses études en...
décembre 11, 2017
Fourni par Hikvision, l'équipement de vidéosurveillance haute définition contribue à sécuriser l'environnement du...
novembre 10, 2017
Hikvision to host two educational sessions at ISC East, one about TurboHD, and one about artificial intelligence and...
novembre 06, 2017
L'intégrateur A-1 Security met en place un système de sécurité Hikvision complet comprenant des caméras pouvant...
octobre 23, 2017
Hikvision Amérique du Nord affermi son engagement envers la cybersécurité en offrant une téléassistance dédié à la...
octobre 19, 2017
L'ancien architecte exécutif de la sécurité d'IBM rejoint Hikvision pour établir des initiatives visant à inclure une...
octobre 05, 2017
Security Holmes met en vedette Hikvision dans la maison-modèle 2017 du magazine Southern Living L’intégrateur « Holmes...
septembre 28, 2017
Hikvision to Co-Sponsor Brett Moffit’s No. 83 Camry   Hikvision and Vector Security are co-sponsoring a car for the...
septembre 25, 2017
  Hikvision’s ‘Partner.Win.’ Ad Campaign Accentuates Winning Moments, Debuts at ASIS 2017   Hikvision partners rely on...
août 04, 2017
Deux frères jumeaux fréquentent le Centre de petite enfance de JPPS, une garderie à Montréal qui offre un milieu d’...
juillet 17, 2017
Les employés de Hikvision & EZVIZ recueillent des fonds pour le Centre du cancer pour enfants  Cette contribution...
juillet 13, 2017
Hikvision soutient un centre adapté pour enfants à besoins particuliers    La compagnie d’intégrateur Intelgest...
juillet 05, 2017
Grâce à un soutien technique et qualité de produits hors pair, Koorsen Fire & Security reconnait Hikvision comme...
juin 26, 2017
Asnovich est nommé parmi les CMO des entreprises telles que: Apple, HP, Twitter, Samsung et Delta Air Lines   CITY OF...
mai 30, 2017
Un panneau d’experts de l’industrie de la sécurité a choisi une caméra Hikvision pour le prix de la « technologie...
mai 02, 2017
       Le site commémoratif accueille annuellement des milliers de visiteurs du monde entier CITY OF INDUSTRY,...
mars 28, 2017
« Qui aurait cru que la danse et la vidéosurveillance avaient tellement en commun? » La compagnie LACDC interprètera...
mars 23, 2017
Hikvision offre des ensembles pour la première fois incluant une présélection de caméras et enregistreur pour répondre...
mars 15, 2017
Les intégrateurs profiteront d’un système de sécurité en nuage facile à installer avec des mesures de cybersécurités...
mars 07, 2017
Hikvision et « Screenwave Solutions » travaillent en partenariat pour fournir un nouveau système de sécurité à L'Oeuvre...
février 21, 2017
Un nouveau site web conçu pour mieux servir la population francophone du Québec, la deuxième province la plus peuplée...
janvier 14, 2017
Hikvision à founit des caméras pour l’apprentissage et la sécurité scolaire à Kids World au Utah CITY OF INDUSTRY,...
décembre 14, 2016
Le 13 décembre 2016À nos clients estimés,Hikvision a le plaisir d'annoncer la migration du service HiDDNS de Hikvision...

IMPORTANT! Ce modèle nécessite un logiciel non standard. N'installez pas de logiciel standard (par exemple, v.4.1.xx) sur ce modèle. Cela endommagerait définitivement votre système. Vous devez utiliser le logiciel personnalisé v.4.1.25 à partir de la page du produit iDS-9632NXI-I8/16S

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

En téléchargeant et en utilisant des logiciels et autres matériels disponibles sur ce site, vous acceptez d'être lié par les Conditions Générales d'Utilisation de HIKVISION. Si vous n'acceptez pas ces conditions, vous ne pouvez télécharger aucun de ces documents. Si vous êtes d'accord sur votre entreprise, vous déclarez et garantissez que vous avez le pouvoir de lier votre entreprise aux Conditions Générales d'Utilisation . Vous déclarez et garantissez également que vous avez l'âge légal de la majorité dans la juridiction dans laquelle vous résidez (au moins 18 ans dans de nombreux pays).