Hikvision Awarded Best Emerging Physical Security Vendor by Ingram Micro

décembre 4, 2017


Hikvision was recognized as a top emerging physical security vendor in 2017 by Ingram Micro, which recently awarded the Hikvision North America team the Best Emerging Vendor award.

“We are recognizing Hikvision as the top emerging vendor in 2017 for their continued collaboration and commitment to growth. Since the start of our partnership, Hikvision has set Ingram up for success and continues to invest in marketing programs to help our business grow,” said Shadi Tefagh, vendor business manager - advanced solutions at Ingram Micro. “In 2017 they increased marketing investments by 98 percent and helped to achieve YOY sales growth of 385 percent.”

This award is the result of Hikvision delivering great service and business growth across multiple partner-facing Micro Ingram divisions, Tefagh added.

“Receiving the 2017 Physical Security Emerging Vendor award was an unexpected acknowledgement of the progress we’ve made and reflects the commitment that Ingram Micro has shown Hikvision,” said Tom Burns, Hikvision director of IT partner channels. “Starting up a new distribution relationship requires significant focus and commitment by both partners. Hikvision is very appreciative of the partnership with Ingram Micro and we look forward to continued success.”

Headquartered in Irvine, Calif., Ingram Micro is a global IT company that helps businesses maximize the value of the technology that they make, sell or use.

Photo Caption: Hikvision accepting the Ingram Micro Physical Security Emerging Vendor award. From left to right: Scott Zahl, VP/GM advanced computing division at Ingram Micro; Jolene Harlan, Hikvision IT channel sales manager; Tom Burns, Hikvision director of sales, IT partners; Jennifer Baier, Ingram Micro , VP of marketing; Tim Ament, senior vice president advanced solutions, Ingram Micro; Craig Birmingham, VP North America Retail/Etail Sales, Ingram Micro; Dennis Crupi, director creative & digital marketing, Ingram Micro.

IMPORTANT! Ce modèle nécessite un logiciel non standard. N'installez pas de logiciel standard (par exemple, v.4.1.xx) sur ce modèle. Cela endommagerait définitivement votre système. Vous devez utiliser le logiciel personnalisé v.4.1.25 à partir de la page du produit iDS-9632NXI-I8/16S

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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