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Network Video Recorders 

Value Series Plug and Play NVR’s

Our popular Plug and Play NVRs provide easy installation and operation. These Value NVRs manage bandwidth and storage with the latest H.265+ compression technology. High-performance cameras are also supported recording of up to 12 MP camera resolution, Ultra High Definition (UHD) output up to 4K. With from 4 to 32 channel input and 4 to 16 built-in PoE ports, these NVR’s easily installs and automatically adds connected IP cameras on start-up. Included are Audio and Alarm inputs and outputs and support for eSATA HDD’s and DVD-RW recorders. With up to 32 TB of HDD space, storage space is never an issue. 

Smart Pro NVR’s

Meeting all bandwidth and storage utilization requirements, the Smart Pro NVRs support recording of up to 12 MP camera resolution, Ultra High Definition (UHD) output up to 4K, up to 192 TB of storage capacity and H.265+ compression to increase storage space by 50-70 percent. With capacity of from 16 to 156 inputs, these recorders offer up to 24 SATA interfaces and one eSATA interface for recording and backup. The NVR features Hikvision’s unique optimized H.265+ compression which means that bitrate and bandwidth requirements are reduced and storage space is increased by up to 50-70%. These NVR’s provide user-friendly centralized management, including configuration, import and export of information, real-time information display, and two-way audio. To make surveillance even more efficient, the NVR supports Hikvision’s Smart Suite of analytics, video content analysis such as alarms for intrusion detection, and has a Smart search, Smart playback with Event Playback and Event Back Up function for a specified field of view. Playback is a breeze with the smart playback function. It supports 16 camera synchronous playback, instant playback and reverse playback to insure you won’t miss a thing.

DeepinMind NVRs

DeepinMind NVRs include a high speed GPU that processes video data at tremendous speeds to isolate detection of human subjects, significantly improving video analytics accuracy and reliability. Inaccurate alarms from non-human subjects such as animals, vehicles, moving trees, and changing lighting are filtered and significantly reduced to improve accuracy of alarms to a tested rate above 90 percent. These NVR’s feature up to 32 IP camera inputs, H.265+ compression technology, up to 12 MP camera input resolution, 4K HDMI output and up to 64 TB of onboard storage with hot-swap HDD and RAID capabilities.  

Digital Video Recorders 

HikvisionHikvision offers a line of DVRs featuring high definition imaging in 2, 3, 5 and 8MP recording and display resolution. In addition, Hikvision offers H.265 high-efficiency compression and signature H.265+ codec maintaining 4K video while reducing bandwidth and storage requirements. Value DVRs offer a Power over Coax (PoC) option to power cameras over the existing video cabling remotely from the DVR, eliminating the need for local camera power requirements. HD-TVI video can be transmitted over longer distances than conventional CVBS (SD) resolution. All DVRS offer Tribrid technology which enables support of Hikvision IP Cameras. Value Plus and Pro level Tribrid DVRs support up to 32 analog channel inputs with full conversion to IP camera handling up to 64 channels. All DVRs support VCAs and Hikvision remote apps.

IMPORTANT! Ce modèle nécessite un logiciel non standard. N'installez pas de logiciel standard (par exemple, v.4.1.xx) sur ce modèle. Cela endommagerait définitivement votre système. Vous devez utiliser le logiciel personnalisé v.4.1.25 à partir de la page du produit iDS-9632NXI-I8/16S

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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