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  • Network Camera
      • AcuSense technology makes advanced video content analysis and deep learning algorithms available to SMBs for the first time.
      • Hikvision ColorVu cameras deliver crisp, full color, full motion video in complete darkness, by using a high-performance sensor, a large iris, and gentle supplemental lighting.
      • Performance Series DarkFighter technology
      • Stunning color in near darkness
      • Ultra-high 140dB Wide Dynamic Range (WDR)
      • EXIR 2.0 (EXtended InfraRed) technology for excellent nighttime performance.
      • PanoVu cameras combine panoramic and conventional surveillance technology into one product. They provide a 180° or 360° view of expansive areas, while allowing the user to focus in on specific details without compromising image quality
      • Password protection, HTTPS encryption, IEEE 802.1x port-based network access control, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for ONVIF
      • Line crossing detection, intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection
      • Supports fixed region for main stream and sub stream
      • Unattended baggage detection, object removal detection, scene change detection,defocus detection, audio exception detection
      • Audio exception detection(-S), scene change detection, defocus detection
      • Counting
      • Facial detection performance: detects up to 30 Facials at the same time.
      • Facial detection performance: detects up to 30 Facials at the same time. Detectable Facial position: supports left and rightswingfrom -65° to 65°,tiltingup and down from -45° to 45°
      • Line crossing, intrusion, region entrance, and regionexiting. Supportsalarm triggering by specified target types (human and vehicle).Filters out mistaken alarms caused by target types, such as leaves, lights, animals, flags, etc.
      • Counts the number of people that are queuing up, as well as thewaiting time foreach person. Generates reports thatcompare the efficiency of different queues, and displays the changing status of each queue. Supports raw data export for further analysis.
      • A graphical representation of visitation density in a configured area.
      • Motion detection, video tampering detection, exceptiondetection
      • Upload to FTP/NAS/memory card, notify surveillance center, send e-mail, trigger alarm output, trigger recording, trigger capture
      • Detects and analyzesflow in an intersection-like scene and generate reports. Supportsone intersection of up to 10 ways.
      • Detects up to 30 human targets simultaneously. Supports up to 4 shield regions.
  • Network PTZ Camera
      • DarkFighter technology (Powered by DarkFighter) to enhance performance in low light conditions.
      • Auto-tracking of objects that trigger VCA Smart Events, trigger motion, or are manually selected.
      • Auto-tracking of objects that trigger VCA Smart Events with optional human and/or vehicle preconditions, trigger motion, or are manually selected.
      • PanoVu cameras combine panoramic and conventional surveillance technology into one product. They provide a 180° or 360° view of expansive areas, while allowing the user to focus in on specific details without compromising image quality
      • Intrusion detection, line crossing detection, region entrance detection, region exiting detection,audio exception detection
      • ANR (Automatic Network Replenishment), Dual-VCA
      • Motion detection, video tampering detection, exceptiondetection
      • Facial detection, intrusion detection, line crossing detection, region entrance detection, region exiting detection, object removal detection, unattended baggage detection, audio exception detection
      • Manual tracking, event tracking, auto-tracking
      • Detect and capture Facials and upload Facial pictures
      • Intrusion detection, line crossing detection, region entrance detection, region exiting detection, alarm triggering by specific target types (humans and vehicles). Filtering out of false alarms caused by leaves, light, animals, flags, and other such targettypes.
      • Audio exception detection
      • Main stream, sub-stream,and third stream respectively supportseight fixed areas
      • Preset, patrol scan, pattern scan, memory cardvideo recording, alarm output, send e-mail, notify surveillance center, upload to FTP, smart tracking, NAS video recording
      • Supportsvehicle detection (license plate number, vehicle model, and vehicle color)
      • Panoramic Channel: Support detecting the level of people density in the configured area
      • White light warning
      • Line crossing detection and intrusion detection, detected target tracked and captured by PTZ camera channel, video double checks radar detected targets to improve detection accuracy
      • Password protection, HTTPS encryption, IEEE 802.1x port-based network access control, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for ONVIF
  • TurboHD Analog Camera
      • Hikvision ColorVu cameras deliver crisp, full color, full motion video in complete darkness, by using a high-performance sensor, a large iris, and gentle supplemental lighting.
      • EXIR 2.0 (EXtended InfraRed) technology for excellent nighttime performance.
      • Backlight Compensation
  • TurboHD Analog PTZ Camera
      • Backlight Compensation
      • Highlight Compensation
      • Electric Image Stabilization
  • Thermal Camera
  • Network Video Recorder
      • behavior detection (line crossing, intrusion, region entrance and region exiting) false alarm filtering for 1080p IP
      • 16 libraries, 100,000 pictures
      • Re-recognition of up to 16-ch human body pictures for 1080p IP cameras
      • Face pictures comparison alarm,alarm linkage actions: recording, audio warning, notify surveillance center, send email
      • Search by picture is supported
      • AcuSense technology makes advanced video content analysis and deep learning algorithms available to SMBs for the first time.
  • Digital Video Recorder
  • Access Control
  • Video Intercom
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IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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